We hope the items will be just perfect for you! However, should the size not fit, you have the possibility to request a size exchange, subject to product availability, and completely free of charge.
RETURN REQUEST FOR SIZE EXCHANGE
|IF YOU ARE A REGISTERED USER:||IF YOU ARE AN UNREGISTERED USER (ORDER AS GUEST):|
|1. Access your Personal area||1. Access the page return form|
|2. Go to "My Orders" and click on the order that you wish to return. Click on the Return tab.||2.Fill in the form with your order number (without the # symbol), your Last Name and your e-mail. Click on the Return tab.|
3. Fill in the form with the items you wish to return and select " Size change".
4. You will receive an email confirming receipt of your return request with the related RMA number.
6. Organise collection from your home or deliver your package to a DHL Service Point, contacting directly DHL. You can find information and contact details on DHL.com
In case of "Size Exchange" a new order will be shipped out to you.